Due to the nature of food products, we do not accept returns once the product has been delivered.
Refunds
Refunds will be considered only in the following cases:
- Damaged product on delivery
- Incorrect product delivered
To request a refund, please contact us within 24 hours of delivery with clear photos of the issue.
Once approved, refunds will be processed to the original payment method within 5–7 business days.
Non-Refundable Cases
- Change of mind
- Incorrect address provided by customer
- Delays caused by courier partners
Contact
For refund-related queries, email us at:
support@cronchandco.com